Allowing Things to Break
Last year, MasterControl hired some consultants to help us transition to the Scaled Agile Framework (SAFe) . One thing they talked about has been on my mind recently. They taught us to allow the process to break. If something isn't done correctly, allow the error to occur and be highlighted in the system. This counsel isn't meant to shame anyone. The purpose behind it is to highlight the areas of the process that need some more work or focus. If we try to hide the errors or cover up things that aren't going well, we'll just end up creating more work for ourselves and slowing down the system instead of speeding it up. For me, this is difficult to do. In certain situations this can be apparent and it can be easy to follow; however, in a lot more situations, it's not quite as apparent and I normally don't think about it like I should. Let me give an example. There are a lot of times that the Product Owner will come to a team with an item to consider working o